on saying please

Q1. Why was the passenger hurled out of the lift?

Ans. The passenger asked the liftman rudely to carry him to the top and the offended liftman hurled the passenger out of the lift.

Q2.  How could the liftman restore his equilibrium?

Ans. Feeling insulted by the ill-mannered passenger, the liftman visited his anger on his wife to restore his equilibrium.

Q3. Describe the vicious circle that possibly led to the liftman’s outburst?

Ans. Bad manners generally from a vicious circle; the liftman felt hurt by the rudeness of the passenger who expressed his rudeness to his employer who had been scolded by his wife.

Q4. What is the first requirement of civility?

Ans. The first requirement is that we should acknowledge a service.

Q5. What serves as ‘Little Courtesies’ in our daily life?

Ans. Words like ‘Please’ and ‘Thank you’ are the little courtesies in our daily life.

Q6. What does a conductor in the bus generally think about the passengers?

Ans. Most conductors behave well though some of them regard the passengers as their natural enemies.

Q7. Why was the narrator annoyed at himself in the bus?

Ans. He was annoyed because he had boarded the bus without having any money in his pocket.

Q8. Describe the glow of pleasure that the narrator experienced?

Ans. The Narrator experienced this at the willingness of the conductor in giving him the bus ticket without money.

Q9. What were the good qualities of the conductor?

Ans. He was cheerful and polite, helpful to passengers, and well-mannered.

Q10. How could have the liftman avoided the trouble?

Ans. He could have avoided it by being very polite.

Q1. Write in your own words the theme of the chapter ‘On Saying Please’?

Ans. This essay tells us about the value of good manners. Bad manner are not a legal crime. But a man with bad manners is disliked by everybody. Words like ‘Please’ and ‘Thank you’ help us in making our passage through life smooth. The law does not permit us to hit back if we are the victims of bad manners. Bad manners create a chain reaction. A good mannered person will find that his work becomes easier by the ready co-operation of others.

Q2. Describe the narrator’s encounter with the bus conductor?

Ans. One day the writer boarded a bus. He found that he had no money in his pocket. He told the conductor that he had no money. He wanted to go back for the money. To his surprise, the conductor told him that he did not need to go back for money. He gave the writer a ticket without demanding the fare. The writer asked the conductor where he should send the fare. The conductor told the writer that he would see him on the route someday. In the meantime, he found a shilling in his pocket and the account was settled. The conductor’s behaviour left a very good impression on the writer.

Q3. Draw a brief character-sketch of the bus conductor in your own words?

Ans. The bus conductor was a very cheerful and good-natured man. He kept his passengers comfortable. He was very helpful to his passengers. With elderly passengers, he was like a respectful son. With children, he was like a loving father. He cracked jokes with young persons. He took special care of the blind and handicapped people. He was gentle and soft spoken. Once he gladly agreed to give the writer the bus ticket and charged from him the fare latter. Once he trampled the writer’s toe which caused him great pain. He apologised to him. Travelling in his bus was like getting a lesson in good manners.